Winging Builder Terms of Service

Article 1 (Purpose)

The purpose of these Terms is to define the rights, obligations, and responsibilities between the Company and Enterprise Users in connection with the use of the Company’s AI agent builder platform “Winging Builder” (the “Service”).

Article 2 (Definitions)

• “Service” means the web-based platform provided by the Company that enables Enterprise Users to directly build and manage AI agents, namely Winging Builder.
• “Enterprise User” means a member or non-member who accesses the Service operated by the Company and uses the Service in accordance with these Terms, typically a sole proprietor or a corporation.
• “Website User” means a person who uses a website built using the Winging Builder service by an Enterprise User or an external website into which such functionality is embedded.
• “User” means any person who uses the Winging Builder Service and any website built through the Service or external website into which the functionality is embedded, including Enterprise Users and Website Users.
• “Member” means a person who agrees to these Terms of Service and registers for some or all of the services operated by the Company.
• “Non-member” means a person who uses the Service by accessing the services operated by the Company without registering as a Member.
• “Website User” means a person who uses a website built using the Winging Builder service by an Enterprise User or an external website into which such functionality is embedded.
• “AI Agent” means an automated, response-type web agent built by an Enterprise User through the Service.
• “Built Website” means an interactive website generated through Winging Builder or an external website into which such functionality is embedded.

Article 3 (Publication, Effect, and Amendment of the Terms)

1. The Company shall post these Terms on the Company’s website so that Enterprise Users can easily review them.
2. These Terms become effective when a User agrees to the Terms, applies for membership registration, and the Company accepts such application, at which point membership is established.
3. The Company may amend these Terms to the extent such amendment does not violate applicable laws and regulations.
4. If the Company amends these Terms, it will announce the amendments in the same manner as in Paragraph 1 from seven (7) days prior to the effective date.
5. If, despite the Company’s notice under the preceding paragraph, the User does not express an intention to refuse within seven (7) days from the date of notice until the effective date of the amended Terms, the User shall be deemed to have approved the amended Terms. If a Member does not agree to the amended Terms, the Member may discontinue the use of the Service and terminate the use agreement in accordance with these Terms.

Article 4 (Matters Not Stipulated Herein)

Matters not specified in these Terms and the Privacy Policy shall be governed by the Service Use Guidelines and detailed rules prescribed by the Company, the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc., and other relevant laws or customary practices.

Article 5 (Membership Registration and Formation of the Use Agreement)

1. Membership registration is required to use the Service, and Users must provide accurate and up-to-date information.
2. Where deemed necessary, the Company may require Users to submit separate documents.
3. The use agreement is formed when the User completes the membership registration.

Article 6 (Reservation or Rejection of the Use Agreement)

1. The Company may refuse to approve membership registration or may terminate the use agreement after the fact in any of the following cases:
   1. If false information is entered in the membership application;
   2. If the name of another person is used to apply for membership;
   3. If the application is made for the purpose of undermining public order or good morals;
   4. In any other case the Company deems necessary.
2. If the Company does not approve or reserves approval of membership registration due to any of the reasons in the preceding paragraph, the Company shall notify the applicant of the refusal or reservation in the manner prescribed by the Company.

Article 7 (Member’s Obligations Regarding ID and Password Management)

1. The Member is responsible for managing the account used for the Service and bears all disadvantages arising from the Member’s intent or negligence, including unauthorized use of the Member’s account information by a third party; provided, however, that if caused by the Company’s intent or negligence, the Company shall be responsible.
2. If a Member becomes aware that the registered account has been stolen or is being used by a third party, the Member shall immediately take measures such as changing the password and promptly notify the Company and follow the Company’s guidance.
3. If any of the following matters change, the Member shall promptly contact the Company to make such changes. In such case, the Company shall not be responsible for any damages arising from the Member’s failure to update the Member information:
   1. Date of birth, residence, contact information, etc.
   2. Other matters recognized by the Company.

Article 8 (Use and Provision of the Service)

1. Use of the Service is available from the time the Company approves the use of the Service after registration.
2. The Service operates on a usage-based or tiered monthly subscription basis; detailed information is separately provided on the Service screen.
3. The Company provides builder tools, data management functions, APIs, etc., so that Enterprise Users can build AI agents and apply them to websites.
4. The composition and method of providing the Service may change according to Company policy, and any changes will be notified in advance.
5. In principle, the Service is provided 24 hours a day, year-round, unless there is a business or technical disruption or other special reason. However, by exception, all or part of the Service may be restricted when necessary for inspections of facilities or in cases of force majeure such as system failures or service congestion that impede Service use.

Article 9 (Service Details)

1. The “Service” means the services provided by the Company to Users. The scope is not limited to what is currently provided and may be further developed or added, changed, or modified in the future.
2. For reasonable operational or technical needs, the Company may change or discontinue all or part of the services being provided.
3. If there is any change to, or discontinuation of, the contents or methods of using the Service, the Company shall, for a reasonable period prior to such change or discontinuation, notify the contents, reasons, and date of the change or discontinuation on the Company website or within the Service in a manner reasonably noticeable to Members.
4. For services provided free of charge, no separate compensation shall be made to Members upon termination of all or part of the Service pursuant to this Article, unless otherwise provided by applicable laws and regulations.
5. If the Company has fulfilled its obligations under this Article with respect to changes to the Service, the Company shall not bear any responsibility for issues arising therefrom.

Article 10 (Restriction and Suspension of the Service)

1. The Company may restrict or suspend a User’s use of the Service upon the occurrence of any of the following:
   1. Where the User intentionally or negligently interferes with the Company’s Service operations;
   2. Where the User violates obligations under these Terms;
   3. Where the User obtains unjust enrichment due to inspection, maintenance, or construction of service facilities;
   4. Where a common carrier stipulated under the Telecommunications Business Act suspends telecommunications services;
   5. Where a national emergency, failure of service facilities, or service congestion causes impediments to Service use;
   6. Where the Company deems it inappropriate to continue providing the Service due to any other serious reason;
   7. Where the User violates these Terms and fails to cure such violation within a prescribed period set by the Company, the Company may terminate the service use agreement without prior notice or consent. If such terminated User re-applies for the Service, the Company may refuse approval.
2. In the event of restriction or suspension of the Service, the Company shall notify Members through the website; provided that this shall not apply where prior notice is not possible due to causes beyond the Company’s control (e.g., failures without the Company’s intent or negligence, system outages).
3. The Company shall not bear any responsibility for problems arising from restriction or suspension of the Service under this Article.

Article 11 (Company’s Obligations)

1. The Company shall faithfully take measures to maintain, inspect, or restore facilities related to the provision and security of the Service to ensure continuous and stable provision.
2. If opinions or complaints raised by Users regarding the Service are deemed justified, the Company shall process them promptly through appropriate procedures; if immediate processing is difficult, the Company shall notify the User of the reason and schedule for processing through reasonable means such as the website or email.
3. The Company shall not disclose or distribute a User’s personal information learned in connection with providing the Service to a third party without the User’s consent and shall endeavor to protect it. Other matters concerning the protection of Users’ personal information shall be governed by the Information and Communications Network Act and the Company’s separate Privacy Policy.

Article 12 (User’s Obligations)

1. Users shall not engage in any of the following
   1. Registering false information when applying for membership or making changes;
   2. Changing information posted on the Company’s Service, or using information obtained through the Service for profit or non-profit purposes (e.g., reproduction, editing, distribution, publication, broadcasting) without prior consent of the Company, or providing it to a third party;
   3. Receiving money by providing the Company’s Service to third parties or transferring the right to use the Service and receiving money in return;
   4. Posting false information about the Company or a third party or infringing intellectual property rights, thereby infringing rights of the Company or a third party;
   5. Improperly using the Service by stealing another User’s account or personal information;
   6. Using another person’s payment information (e.g., bank account, credit card) without authorization to use paid services;
   7. Using the Service for criminal purposes or in connection with criminal acts;
   8. Distributing information, text, images, or audio that violate public order or good morals;
   9. Posting or distributing by email any material containing software viruses or other computer code, files, or programs designed to disrupt or destroy the normal operation of computer software, hardware, or telecommunications equipment; j. Impersonating an
   10. Impersonating an employee or administrator of the Service, or posting messages or sending emails by pretending to be another person or stealing another’s name;
   11. Stalking, abusive language, or other acts that interfere with another User’s use of the Service;
   12. Collecting, storing, or disclosing another User’s personal information without consent;
   13. Any act that interferes with, or may interfere with, the stable operation of the Service;
   14. Violating applicable laws, these Terms, or other rules regarding the Service provided by the Company.
2. If a User engages in any act under Paragraph 1, the Company may delete or temporarily delete the relevant content and restrict the use of the Service or unilaterally terminate this agreement.

Payment

1. The Service operates on a usage-based or tiered monthly subscription basis; details are separately provided on the Service screen.
2. Payment is in principle prepaid on a monthly basis, and as a rule, fees already paid are non-refundable.
3. In the event of changes to the pricing plan, the Company shall provide prior notice.
4. For the performance of payment, the Company may additionally request personal information strictly necessary therefor, and the User shall provide accurate personal information as requested. Unless caused by the Company’s intent or negligence, the Company shall not be liable for damages incurred by the User due to personal information provided falsely or inaccurately by the User.

Article 14 (Refunds and Objections to Fees)

1. The Company shall refund any overpaid fees by the User.
2. A User may raise an objection regarding fees; provided that any objection must be raised within one (1) month from the date the reason became known, and within three (3) months from the date the reason occurred.
3. If the Company restricts the Service or unilaterally terminates this agreement due to the User’s breach of obligations under these Terms, the Company shall make no refund to the User.

Article 15 (Notices to Users)

1. The Company may give notice to a User via the email address entered by the User.
2. For notices to an unspecified number of Users, posting on the Service bulletin board, etc., may substitute for individual notice.

Article 16 (Termination of the Use Agreement)

1. If a User wishes to terminate the use agreement, the User may use the termination procedure on the website or contact the Company to withdraw.
2. If a User violates obligations under these Terms, the Company may unilaterally terminate this agreement and may pursue civil or criminal liability for damages to the Service operations.
3. Termination of a paid service use agreement is established upon the User’s request for termination and the Company’s acceptance; the effect of termination arises at the time of acceptance, and any refundable amount, if applicable, shall be processed.

Article 17 (Rights to Posts)

1. Users may use AI agents autonomously within the scope prescribed by these Terms.
2. Posts uploaded by Users within the Service may be freely used by the Company within the scope set forth in this Article, such as for smooth operation of the websites operated by the Company and for the Users’ use of the Service. Upon a request at the time of Member withdrawal, the Company shall delete the relevant posts.
3. Posts may be exposed through the Company’s websites and mobile applications and may also appear in search results or related promotions. For such exposure, posts may be partially modified, reproduced, or edited within the necessary scope. In such case, the Company shall comply with copyright laws, and Users may at any time take measures such as deletion or making private through the customer center or management functions within each service, or request such measures by contacting the Company by phone or email.
4. If a User’s post contains content that violates laws such as the Information and Communications Network Act or the Copyright Act, the rights holder may request suspension of posting or deletion in accordance with procedures prescribed by law, and the Company shall take action in accordance with the law.
5. Even without a request from the rights holder under the preceding paragraph, if there are reasonable grounds to recognize rights infringement or if the post violates Company policy or relevant laws, the Company may take temporary measures, etc., for the relevant post in accordance with relevant laws.
6. The Company may delete or temporarily take measures without prior notice for any post posted or registered by a User if it falls under any of the following, and the Company assumes no responsibility therefor:
   1. Content that defames or damages the reputation of other Users or third parties;
   2. Content that disseminates or links to material violating public order or good morals;
   3. Content that encourages illegal copying or hacking;
   4. Content containing commercial advertisements or promotions posted without prior approval from the Company;
   5. Content that requires monetary transactions between individuals;
   6. Content deemed connected to criminal acts;
   7. Content that infringes the Company’s or a third party’s copyrights or other rights;
   8. Content written by unauthorized use of another’s account information or name, or unlawfully altered information entered by another person;
   9. Content expressing private political judgments or religious views that the Company deems not in line with the nature of the Service;
   10. Content that violates the Company’s posting principles or is not suitable for the context of the posting location;
   11. Any other content deemed to violate relevant laws.
7. The Company may delete posts made by a User in the event the User terminates the use agreement and withdraws from the site.
8. Detailed procedures under this Article shall follow the operating policy prescribed by the Company within the scope provided by the Information and Communications Network Act and the Copyright Act.

Article 18 (Rights of Users and Third Parties)

1. Data (documents, URLs, etc.) uploaded or created by an Enterprise User is owned by such User, and the Company may use it for limited purposes for Service operation and improvement.
2. With respect to content generated through AI agents, the Company may have non-commercial rights for service improvement and statistical analysis.
3. Users shall be careful not to infringe on others’ copyrights or personal information, and the User who violates such obligations shall bear legal responsibility.
4. If a third party raises a lawsuit or other legal objection for infringement of copyrights or other rights regarding a User’s post, the relevant Member shall be obligated to protect the Company by bearing the costs and taking other measures necessary to resolve the legal issues arising from the infringement.
5. If a third party raises an objection regarding infringement of copyrights or other rights in relation to a User’s post, the Company may temporarily delete the relevant post; after the legal issues regarding the post are resolved through litigation, settlement, etc., between the complainant and the poster, the temporarily deleted post may be re-posted only upon application to the Company based on such resolution.
6. Users shall not use information obtained through the Service for commercial purposes by reproduction, transmission, publication, distribution, broadcasting, or other methods without the Company’s prior consent, nor allow a third party to use it, regardless of purpose.
7. If a third party wishes to use a User’s post posted or registered on the Company’s Service, the third party must obtain the explicit consent of the relevant User. However, this shall not apply where posts are transmitted to or posted on portal sites such as Naver or Daum.
8. In the case of voluntary responses among Users through posts on the Service, the Company does not warrant the accuracy of such posts.

Article 19 (Intellectual Property Rights)

All content provided within the Service—such as UI, tools, systems, and manuals—is the intellectual property of the Company, and unauthorized reproduction, distribution, or modification is prohibited.

Article 20 (Precautions When Using AI Agents)

1. Users understand that their questions, requests, and input information may be stored or analyzed in the process of using AI agents.
2. AI agents are general information assistants and do not guarantee accuracy for legal, medical, financial, or other professional judgments.
3. Actions or decisions based on AI responses are the sole responsibility of the User, and the Company assumes no responsibility therefor.

Article 21 (Protection of Personal Information)

1. The Company complies with the Personal Information Protection Act and other relevant laws and safely protects Users’ personal information.
2. Detailed matters regarding the collection, use, retention, and destruction of personal information shall be governed by the separate Privacy Policy.

Article 22 (Damages)

1. If the Company incurs damages due to a User’s violation of these Terms, the violating User shall compensate the Company for all such damages.
2. If, due to an unlawful act committed by a User or a violation of these Terms in the course of using the Service, the Company receives any claim for damages or other objections, including lawsuits, from a third party other than the relevant User, the User shall indemnify and hold the Company harmless at the User’s own responsibility and expense. If the Company is not indemnified, the User shall compensate the Company for all damages incurred thereby.

Article 23 (Disclaimers and Liability)

1. The Company shall be exempt from responsibility for providing the Service if it is unable to provide the Service due to force majeure such as natural disasters.
2. The Company shall not be responsible for Service interruptions attributable to the User.
3. The Company assumes no responsibility for the accuracy or reliability of information or materials posted by Users, and any damage or disadvantage to Users arising from materials posted or transmitted using the Service, selection of materials, or other use of the Service shall be the sole responsibility of the Member.
4. The Company assumes no responsibility for transactions of goods, etc., between Users, or between Users and third parties, mediated by the Service.
5. With respect to posts created between Users among the services provided by the Company, the Company assumes no responsibility other than matters related to the internet system.
6. Absent willful misconduct or gross negligence by the Company, the Company shall not be liable for damages arising from any of the following:
   1. Damages arising from false or inaccurate Member information;
   2. Personal damages occurring during access to, or use of, the Service;
   3. Damages arising from any and all illegal access to the server by a third party or illegal use of the server;
   4. Damages arising from any and all illegal interference with or interruption of transmissions to or from the server by a third party;
   5. Damages caused by any and all viruses, spyware, or other malicious programs that a third party illegally transmits or distributes using the Service;
   6. Damages arising from errors, omissions, omissions (duplication), or destruction of transmitted data;
   7. Civil or criminal liability arising from defamation or other unlawful acts occurring in the process of registering Member status information and using the Service among Users.

Article 24 (Dispute Resolution and Jurisdiction)

1. In the event of a dispute relating to these Terms, the Company and the User shall endeavor to resolve it through good-faith consultation.
2. Notwithstanding Paragraph 1, if a lawsuit is filed due to failure to reach agreement, the Seoul Central District Court shall have jurisdiction.